Our Luxury Shipping Policy

At Pino Silvestre, we understand that the delivery of your order is not merely a necessity but a reflection of the care and sophistication that defines our brand. Our shipping policy is crafted to ensure that your luxury scents arrive in pristine condition, within 7 days or less from the moment of dispatch.

Packaging Excellence

• We initiate the process with precision, handling each product with white-gloved care to preserve its integrity.
• Our scents are nestled within custom-fit, plush velvet pouches, safeguarding them from the jostle of travel.
• Every bottle is then placed into a high-quality, rigid box, designed not only to protect but to impress upon opening.
• For additional security, the box is wrapped in a soft, yet durable, custom-branded tissue paper to create an extra layer of protection.
• Before sealing, we include a personalized card, detailing the finest points of your selected fragrance and our appreciation for your patronage.
• The parcel is then secured in a sturdy outer box, ensuring that the luxury within is preserved through its journey to your doorstep.

Dispatch and Delivery

Orders are processed with expediency, ready for dispatch within 48 hours of your purchase. We partner with premium couriers, experienced in the handling of luxury goods, to ensure a delivery experience that meets the high standards of our discerning clientele.

Should you have any inquiries regarding the status of your order, our dedicated concierge service is available to assist you at every step of the delivery process.